No matter what you do in life, selling is an important skill. Want a better table at restaurant or an upgrade on a rental car. How about making a return without a receipt or maybe you need to get your new marketing strategy approved by management, well you better know how to sell.
Incorporate these top traits of an ideal sales rep into your day to day to start improving your performance.
Think abundantly – Not everyone gets to be your customer, not everyone needs your service find the ones that would love to work with you and afford to pay your price.
Dress for success – Appearance matters, your customer’s will judge how successful you can make them by your appearance, dress a level above your customer.
Make appointments – Your time is limited, so is your customer’s, make appointments.
Be on time – Show your customer you respect them and you can be trusted by honoring the first thing you said you would do.
Keep meetings short but effective – You are there to help them be successful, not to spend time with them.
Know your Customer – You customer’s business is your business, anything that could affect your customers business you should know about.
Know your Market – Who buys your products and why, everyone is not your customer.
Know your product – You are the expert, know every detail of your product.
Know your competition – How does your product compare in all aspects.
Be intentionally helpful – Your job is to make your customer successful, in some cases you should recommend they use the competition, if it truly is better for them.
Ask lots of questions – How do you know what is best for your customer without really knowing what they need.
Take good notes – How else can you make sure you are serving your customer if you don’t write down what you discussed.
Put action items on your calendar – As soon as you are done with your meeting, set action item due dates in your calendar.
Don’t wait, make things happen, do it anyway – Get your action items done as soon as possible, not for your customer, not for your boss, for you.